Submit Online
Use the form below. Submissions may be anonymous. Confidentiality and protection of the person submitting are guaranteed.
Go to the formTransparency & Accountability
Complaints & Grievances
ARGUS maintains an open and secure channel for complaints and inquiries from clients, partners, employees, and members of the public. We guarantee confidentiality, the right to remain anonymous, and protection from any form of retaliation.
How to Submit
Ways to File a Complaint
Submit by Mail
If you prefer to write, please send your letter to:
Argus Enterprise with 100% Foreign Capital25 Sofiivska St., office 2
Kyiv 01001, Ukraine
Mark the envelope "Complaints".
Complaints Hotline
For urgent or sensitive matters, call our dedicated hotline:
+380 50 263 20 45Weekdays 09:00–18:00. Outside these hours, leave a voicemail or send an SMS.
Confidentiality
Every submission is handled in strict confidence. Your identity is not disclosed without your consent.
Anonymity
You may submit anonymously. Anonymous submissions are processed in the same way as any other.
No Retaliation
Anyone who submits a complaint in good faith is protected from retaliation of any kind.
30-Day Response
Every submission is reviewed impartially and answered within 30 calendar days.
Online Form
Submit a Complaint
We acknowledge every submission within 24 hours and respond in full within 30 calendar days. Read our Complaints and Grievance Procedure (PDF)